This website is owned and operated by Real Appeal, Inc. and its affiliates (collectively "REAL APPEAL" or "we"). Through this website REAL APPEAL provides an online weight loss program on behalf of participating health plans to members of such plans, which program includes services and health tools such as online wellness coaching, the ability to track your weight and weight loss goals, the ability to track what you eat, drink, and your physical activity, an online team, achievements, and other services and tools used in a weight loss program (the "REAL APPEAL Program").
As used herein:
"REAL APPEAL and Related Parties" means, collectively, all of the following:
"You" or "User" means any user of this website who is a member of a participating health plan or a legal representative of such a member.
Under California Civil Code Section 1798.83 (known as the "shine the light" law), California residents have a right to request an information-sharing disclosure from a business to which they have provided personal information and which has disclosed the information to any third party for third-party direct marketing uses in the prior calendar year.
REAL APPEAL does not knowingly share your personal information with third parties for such third parties’ direct marketing uses, except with your express prior consent. California residents may send requests for information-sharing disclosure under this law to us via email at [firstname.lastname@example.org]. Please note that, under this law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any requests that are not sent to the above-designated email address.
Do Not Track (DNT) Disclosure: This website does not currently respond to "Do Not Track" signals of web browsers. However, should the industry establish uniform technological standards for recognizing and implementing "Do Not Track" signals, REAL APPEAL would be open to following such industry standards.
When you sign up for the REAL APPEAL Program on this website, we collect the following information from you:
It is entirely your choice whether or not to disclose your information to us. Note, however, that if you elect not to provide us with all the information requested by us, it may limit our ability to provide the REAL APPEAL Program services and tools to you.
Also, after you sign up for the REAL APPEAL Program on this website, your health plan may share with REAL APPEAL certain information about you so as to enable us to link your participation in the REAL APPEAL Program to your health plan.
The following describes how we use and share your information collected:
IMPORTANT NOTE: Participants are expected to respect the privacy of other participants in the REAL APPEAL Program. You are not authorized to disclose any information that is shared by another participant in the REAL APPEAL Program, unless: (i) the other participant expressly agrees to your disclosure, or the information has already been published with the authorization of the other participant (e.g., published through the "Storyboard" feature of this website or in REAL APPEAL’s newsletter or other publicly available REAL APPEAL communication); and (ii) the manner in which you further disclose the other participant’s information is consistent with the stated goals of the REAL APPEAL Program, including encouraging weight loss for adults at risk of developing type 2 diabetes.
You understand and acknowledge that by voluntarily sharing your information with others, you accept the risk of unauthorized use, publication and disclosure of your information by others, and REAL APPEAL and Related Parties assume no responsibility or liability for any unauthorized use, publication or disclosure of your information by others, or any responsibility or obligation to monitor or prevent any such unauthorized use, publication or disclosure.
REAL APPEAL and Related Parties may also use "web beacons" (also known as "clear GIFs," "pixel tags," etc.) – which are small bits of code embedded in web pages or in emails – to deliver or communicate with cookies, to count users who have visited a web page, and to understand usage patterns. REAL APPEAL and Related Parties may include web beacons in emails to help recognize activities such as when an email was opened, how many times an email was forwarded, which links in the email were clicked on, etc. Web beacons cannot be declined when delivered via a regular web page. However, web beacons can be refused when delivered via email. If you do not wish to receive web beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
In addition, REAL APPEAL and Related Parties may use analytics tools (e.g., Google Analytics) to gather aggregate (non-personally identifiable) information about users of this website, such as which pages are visited and how often they are visited, etc., and may use such information to analyze and better understand user demographics and interests and to measure and improve the performance of this website and the REAL APPEAL Program services and tools.
Below are examples of the ways we may use our user activity information collected from cookies and similar technologies described above:
In order to maintain the integrity and security of your Information, we have implemented administrative, technical and physical safeguards to protect the privacy and security of your Information, including firewalls, limited access to our servers, security policies and procedures, employee training, back-up systems and disaster recovery plans.
Of course, we appreciate your help in safeguarding the integrity of your own privacy. Please keep your username and password confidential and safe from discovery by others, and close your browser after using our site to ensure that later users of your computer cannot return to pages displaying your Information. Just as important, we encourage you to let us know immediately if you suspect that the Information you share with us is being used in any way contrary to this Policy.
Unfortunately, no security system is impenetrable and no data transmission over the internet can be 100% secure. We cannot warrant or guarantee the security of our website, nor can we warrant or guarantee that any Information you provide will not be intercepted while being transmitted over the internet. We are not liable for the illegal acts of third parties, such as criminal hackers.
Please also note that most standard email providers provide unencrypted means of communication. There is a risk that unencrypted emails may be accessible or intercepted by unauthorized third parties, and REAL APPEAL does not warrant or guarantee the security of any Information (including Health Information) transmitted to or from you by electronic means.
REAL APPEAL will retain your information for as long as you continue to participate in the REAL APPEAL Program or continue to use this website. In addition, REAL APPEAL reserves the right to retain your information as necessary to comply with its legal obligations, resolve disputes, and/or enforce an applicable agreement between you and REAL APPEAL. Please note that aggregate (non-personally identifiable) user activity information collected from this website may be retained and used by REAL APPEAL indefinitely.
This website and the REAL APPEAL Program are not intended for or directed to anyone under the age of 18. REAL APPEAL does not knowingly collect personal information from anyone under the age of 18.
Real Appeal, Inc.
10866 Wilshire Blvd., Ste. 400
Los Angeles, California 90024
Tel: 1-844-344-REAL (7325)